To qualify for the position, applicants will need a bachelor's or associate's degree in a technical field such as computer science or a similar field. A high school diploma or a GED may also suffice, along with relevant proven work experience. The average hourly pay for this position is $23.12, which amounts to over $50,000 annually. The career is likely to grow in the near future and create new opportunities across the United States.

Essential skills required for the position include troubleshooting skills, inventory management, communication, and technical writing skills.