Companies should upgrade their systems on a regular basis in order to keep up with the ever-changing technology landscape. Depending on the size and complexity of the organization, I recommend upgrading every two to three years. This ensures that the company is using the most up-to-date software and hardware available, which can help increase efficiency and reduce costs.

When it comes to upgrades, I also suggest taking an incremental approach. By breaking down the project into smaller pieces, organizations can more easily manage the process and budget for any necessary changes. Finally, I always advise my clients to thoroughly test any new system before implementing it across the entire organization. This helps ensure that all users are comfortable with the new system and that there are no unexpected issues or bugs.