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Grayson Mantoth
@graysonmantoth 20, Jul 2023 12:00 AM
customer journey map
Why is it important to create a customer journey map?
answers 1
Answer 1
Alyssa Jordan
@jordanalyssa1996 09, Aug 2023 03:50 PM
A customer journey map depicts the buying process of a customer. To create a customer journey map, marketers must understand the buyer persona, customer needs, and potential customer pain points.