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Diego Mavros @diegomavros   20, Jul 2023 12:00 AM
manage SM crisis
How can one manage a social media crisis?
answers 1
 
Answer 1
Alyssa Jordan @jordanalyssa1996   09, Aug 2023 03:52 PM
Certain steps can be taken to manage a social media crisis. These steps are:

Open yourself to conversation
Sincerely consider customer opinions
Become the evaluator
Take action